GitHubIdentity and Access Management (IAM)
Supporting my work in user access, authentication, and identity governance across Microsoft environments.
Eric Appiah Owusu / IT professional & software engineer
Secure.Automate.Build.
I’m Eric Appiah Owusu, an IT professional and software engineer based in Ghana. I help teams manage Microsoft 365, strengthen identity and access, automate everyday work, and build AI agents and practical web applications.
Microsoft 365 · Identity & access · Power Automate · AI agents · Full-stack development
Cloud / Identity / EngineeringBased in Ghana · Working across cloud & codeScroll to explore ↓
About me
Technology should make work simpler, safer, and more useful.
My work connects enterprise IT with software engineering. I bring experience in Microsoft 365 administration, Exchange Online support, identity and access management, and workflow automation to the applications and AI agents I build.
My Microsoft identity and access management certification supports a practical approach to secure, useful systems. Whether you need help with an existing Microsoft environment or a new web application, I start with the problem, agree on the scope, and build toward a clear outcome.
IT × CODE
One practice connecting administration, security, cloud operations, automation, and product development.
Microsoft 365Identity & accessAutomation & AI agentsCloud & DevOpsFull-stack webTechnical support
Experience
A connected path.
From supporting Microsoft environments to building and shipping software.
Microsoft 365 Administration
Microsoft 365 & Exchange Online
Administering Microsoft 365 environments, troubleshooting Exchange Online, and supporting end users.
Microsoft 365 • Exchange Online • Technical Support • User ManagementIdentity & Access Management
Identity & Access Management (IAM)
Managing user identities, access, and authentication in enterprise Microsoft cloud environments.
Microsoft Entra • User Access • Identity Governance • Microsoft CertificationAutomation
Workflow Automation
Automating repetitive business processes and streamlining operations across Microsoft 365 environments.
Power Automate • Microsoft 365 • Business Process AutomationCloud & DevOps
Cloud Infrastructure & CI/CD
Working with teams through GitHub collaboration, Git workflows, and automated deployment pipelines.
Vercel • GitHub • Git • CI/CD • GitLab Auto DevOpsPresent
Software Engineering & Full-Stack Development
Building modern web applications and automating workflows with AI-assisted engineering practices.
TypeScript • Next.js • React • Node.js • PostgreSQL • SupabaseCertification / Microsoft
Identity.
Access.
Trust.
Selected work
Projects with purpose.
Products and tools at the intersection of business needs, thoughtful engineering, and reliable delivery.
Selected project / 01PicksyProduct & engineering
01 / 03In development
Picksy
An evidence-led business software discovery platform. Its landing experience and catalogue architecture are in place while editorial research and publication review continue.
Selected project / 02Fynnest LadyFull-stack development
02 / 03In development
Fynnest Lady
A skincare storefront built for Ghanaian commerce, with GHS pricing, product discovery, customer authentication and an order data model.
Selected project / 03JB HeightsFull-stack development
03 / 03In development
JB Heights
A single-property hospitality platform for rooms, availability, reservations and payments.
Private project
More work
Windows 10 VPS
A shell script that starts a Windows 10 virtual machine with QEMU and exposes Remote Desktop access through an ngrok tunnel.
More work
Medical App
A staff medical claims application covering requests, approval routing, balances, approved hospitals, insurance plans, dependents and records.
Services / Hire me
Your next step,
made practical.
Need hands-on technical support, a workflow that saves time, an AI agent, or an application built around your business? Let’s discuss the work and agree on a focused scope.
AI agent development
Create AI agents that help people find information, handle routine tasks, and connect business workflows through useful tools and integrations.
- Custom AI agents and conversational assistants
- Tool and API integrations
- Agent workflow design and handover
Microsoft 365 & IT support
Practical support for the Microsoft tools your team depends on, from user administration to Exchange Online troubleshooting.
- Microsoft 365 administration
- Email and account troubleshooting
- User onboarding and technical support
Identity & access management
Help managing who can access your systems, with a focus on Microsoft Entra, authentication, and identity governance.
- Identity and access reviews
- User access administration
- Authentication and governance support
Workflow automation
Turn repetitive business tasks into clearer, more consistent workflows using Power Automate and Microsoft 365.
- Workflow discovery
- Approval and notification flows
- Process documentation and handover
Web application development
Build practical web experiences for your business, from a professional profile to a storefront or internal application.
- React and Next.js development
- Database and application integration
- Deployment and ongoing improvements
How we’ll work together
- 01 Share your challenge and goals.
- 02 Agree on scope, timing, and next steps.
- 03 Build, review, and hand over the work.
Capabilities
Tools of the trade.
A practical stack spanning Microsoft enterprise systems and modern web development.
Microsoft & Enterprise
Microsoft 365Exchange OnlineIdentity & Access ManagementPower AutomateTechnical Support
Microsoft 365
Exchange Online
Identity & Access Management
Power AutomateDevelopment
TypeScriptJavaScriptReactNext.jsNode.js
TypeScript
JavaScript
React
Next.js
Node.jsAI agents
Data
PostgreSQLPrismaSupabase
PostgreSQL
Prisma
SupabaseCloud / DevOps
VercelGitGitHub collaborationGitLab Auto DevOpsCI/CD
Vercel
Git
GitHub collaboration
GitLab Auto DevOpsTeam collaboration
SlackMicrosoft TeamsGitHubGit workflows
Slack
Microsoft TeamsOpen work
Explore the code.
Selected public repositories, experiments, and the work behind the projects above are available on GitHub.
Book a meeting
Let’s talk
through it.
A focused conversation about your Microsoft environment, an automation idea, an AI agent, or a web application. Share the challenge and we’ll work out a useful next step.
Based in Ghana · GMT / UTC+0 · Remote consultations
Request a consultation
Send a meeting request with a little context. We’ll agree on a time directly before the meeting is confirmed.
- Tell me your topic and what you want to achieve.
- Suggest two suitable times and include your time zone.
- Include any useful project details or questions.
Contact / Let’s work together
Let’s makeit work.
Looking for an IT professional, a developer, or support with Microsoft technologies? Tell me about your project, consulting needs, or role.
me@mydomain.com